We are currently looking for:

Customer Support Manager

Job type: 

  • regular full-time
  • long-term
  • opportunities for career advancement
  • responsible for the complete customer support for multiple products with mostly german customers
    • help customers with all sorts of issues (technical issues, product related questions, withdrawals, cancelations, etc.)
  • help our team with different organizational tasks
    • write reports
    • communicate with service providers
    • organize meetings or other internal events
    • etc.
  • german speaking (at least C1 level)
  • a lot of experience working on the computer
  • confident handling of Excel, Powerpoint, Word, Browsers, etc.
  • basic business math skills
  • willingness/ability to
    • take responsibility
    • solve problems independently
    • learn new skills independently
    • work in home office
    • exceptionally strong resilience and motivation
    • teamwork
  • experience in customer interaction
  • experience in the financial sector
  • not location-bound, home office
  • largely free division of working hours
  • responsibility for a growing company section with opportunities for career advancement
  • Cover Letter
  • Curriculum Vitae
  • Grade Transcripts/ Degrees
  • Earliest possible start date
  • Preferably all documents are summarized in one PDF file

Send your application via E-Mail to: